British Petroleum (BP) Recruitment 2024
British Petroleum (BP) is hiring Customer Service Specialists in Pune with hybrid working options. This full-time position offers a competitive salary of approximately ₹41,600 per month. Apply before October 10, 2024, to join a global energy leader. Learn more about eligibility, responsibilities, and the application process here.
Table of Contents
Important details related to this recruitment are as follows
Organization Issuing the Notification:
British Petroleum (BP)
Total Vacancies:
Various vacancies are being filled through this notification.
Posts Being Filled:
Customer Service Specialist
Salary:
Approximately ₹ 41,600 per month
(Note: Salaries mentioned are based on data from external sources like Glassdoor and may vary.)
Age limit:
| Minimum age | Maximum Age |
|---|---|
| 18 years | Not specified |
Education Qualification:
A graduate degree in any discipline.
Skills Required:
- Superior customer service skills
- Excellent written and oral communication skills
- Ability to build effective working relationships
- Strong problem-solving skills
- Proficiency with electronic systems and processes (SAP, Siebel, MS Office)
Responsibilities:
- Resolve customer issues via telephone and written communication.
- Act as the first point of contact for retail consumers regarding site experience.
- Complete day-to-day customer service tasks, ensuring timely delivery.
- Handle inquiries from external/internal customers and escalate when necessary.
- Maintain knowledge documents and engage in continuous improvement activities.
- Manage customer complaints and resolve root causes.
Selection Process:
- Shortlisting / Screening
- Virtual / Telephonic interview
Place of Posting:
Pune, India (Hybrid work: Office/Remote)
Important Dates:
| Last date to apply | October 10, 2024 |
Application Process:
- Candidates must apply online through the official website (OR) Click on the link provided below.
- Fill in the required details in the application form.
- Submit the application online before the deadline.
Apply Now [ Click Here ]
