ICICI Bank Relationship Manager Recruitment 2024
Apply now for the ICICI Bank Relationship Manager – Phone Banking position. Freshers and experienced candidates (0-5 years) are welcome. Assist customers with banking solutions, cross-sell products, and provide 360-degree customer service. Work at ICICI branches across India. Graduates and engineers can apply. Discover more about the role, key responsibilities, eligibility criteria, and application process. Start your career with one of India’s leading banks today!
Table of Contents
Important details related to this recruitment are as follows
Organization Issuing the Notification:
ICICI Bank
Job Details:
| Job Category | Relationship Management |
| Job Level | Entry-Level Managerial |
| Job Type | Full-time |
| Experience Required | 0-5 years (Freshers are encouraged to apply) |
| Location | Across various locations in India |
Job Overview:
ICICI Bank is seeking motivated individuals to join as Relationship Managers for Phone Banking. In this role, you will assist customers with their banking and investment needs, resolve queries, and cross-sell relevant products such as loans, credit cards, and insurance over the phone. You will play a crucial role in delivering a 360-degree banking experience to the customers.
Salary & Benefits:
- Approximate Salary: Rs. 26,600 per month (based on industry estimates).
- Performance-based incentives.
- Employee benefits as per ICICI Bank policies.
Key Responsibilities:
- Customer Query Handling: Manage customer inquiries and resolve their issues over the phone.
- Cross-Sell Products: Offer banking products like accounts, loans, credit cards, and investment options based on customer needs.
- Collaborative Solutions: Work with other teams within the bank to provide customized solutions for customers.
- Customer Engagement: Develop a deep understanding of customer profiles and provide banking solutions to suit their financial goals.
- Adherence to Compliance: Ensure all customer interactions and solutions are in line with bank policies, security guidelines, and regulatory requirements.
Eligibility Criteria:
- Educational Qualification: Graduate degree in any discipline or Engineering.
- Experience: 0-5 years of work experience (Freshers can apply).
Skills Required:
- Excellent verbal and written communication skills.
- Strong customer service and problem-solving abilities.
- Ability to work in rotational shifts.
- Capability to work in a team and proactively offer solutions.
Selection Process:
- Shortlisting: Based on submitted application and meeting eligibility criteria.
- Interview: Candidates will be invited for a virtual interview.
Application Last Date:
21 October 2024
Work Location:
Positions available across various cities in India.
Additional Information:
- No prior banking experience is required; candidates from diverse industries are encouraged to apply.
- The role involves phone-based customer engagement with cross-selling opportunities.
- Freshers are welcome to apply if they have a strong interest in customer service and sales.
About ICICI Bank:
ICICI Bank is one of the leading private sector banks in India, providing a wide range of financial services to individuals, businesses, and corporations. The bank’s phone banking services are integrated with all business groups to deliver superior customer experience and offer 24/7 support for banking needs.
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